Please read the terms and conditions below.
It is assumed that these terms and conditions have been read
and accepted when a booking is made.
Bristol Minibuses; TERMS AND CONDITIONS
1) Application –
These terms & conditions apply whether a contract has been
made verbally or in writing. The hirer is responsible for
the actions and decisions of all passengers on board
including and additional costs incurred in performing the
contract whether or not they actually travel with the party.
– Quotations are given for mini-coach and minibuses with
driver only. Quotations are valid for 7 days unless
otherwise notified. However, should there be a sudden and
sharp increase in the cost of fuel between the time of the
booking and the hire, the company reserve the right to pass
on that increase to the bookie.
3) Use Of The
Vehicle – The hirer cannot assume the use of
the vehicle between outward & return journeys, nor that it
will remain at the destination for the hirer’s use unless
this has been agreed with The Company. The Company reserves
the right to levy additional charges for additional mileage
or time to that agreed. The charges will be pro rata & in
accordance with booking confirmation unless otherwise
Capacity – The maximum numbers allowed on the
vehicle is indicated on the vehicle. No standing passengers
allowed. Drivers will not carry an extra passenger over the
will not be carried on any vehicle, except guide dogs.
– All Monies must be made in full 7 days prior to the hire
taking place, unless otherwise stated on the invoice (agreed
by prior arrangement). We reserve the right to charge 2% of
the invoice total for each day the invoice remains unpaid
after the agreed period of credit.
By Hirer – If the hirer wishes to cancel the
hire within 2 hours of making the booking there is no charge
provided the hire date is more than 7 days from the time the
booking is made. Otherwise and in any event, after 2 hours
and up to the final 24 hours prior to the hire, 50% of the
booking fee is payable upon cancellation and 100% of the
booking fee is payable if cancelled within the final 24
hours prior to hire.
by The Company – In the event of unforeseen
events, prevailing circumstances or an emergency,
or an action by the hirer to vary the agreed conditions, the
company may return all monies paid and without further
liability cancel the contract.
9) Change Of
Vehicle – The Company may provide a larger
vehicle than the size hired at no additional charge. The
company reserves the right to hire another Coach Operator to
cover the hire.
– The route used, unless the hirer has advised of a
particular route or places to be passed en-route, which will
be specified on the confirmation letter, will be at the
discretion of the company and/or the driver. The vehicle
will depart at the times agreed by the hirer, and it’s the
responsibility of the hirer to account for all passengers at
those times. The company will not accept liability for any
losses incurred by the passengers who fail to follow
instructions given by the hirer.
Breakdown/Delay – The Company gives advice on
journey times in good faith, but does not guarantee the
completion of a journey at a specific time, and will NOT
be liable for inconvenience or loss caused by breakdown
Hours – The hours of operation of the driver
are regulated by the law and the hirer accepts the
responsibly of ensuring the hire keeps to the hours and
times agreed by the company. Neither the hirer nor any
passengers shall delay or otherwise interrupt the journey in
such a way that the driver is at risk of breaching
regulations relating to drivers hours and duty time. If any
breach is likely to occur the hirer will be responsible for
any additional costs.
– All vehicles hired are subject to restrictions on carrying
luggage for statutory safety reasons & the driver shall be
the sole judge as to whether & to what extent passengers’
property is carried. The Company will not accept liability
for any damage or loss of any property, which belongs to any
passengers and is left on a vehicle. Any articles of found
property recovered from a vehicle will be held at the depot
from where the vehicle is based and may be collected from
14) Insurance – All
hirers and individual passengers are recommended to obtain
insurance for those items where, save for negligence, the
company’s liability is limited (such as delay or luggage).
15) Conduct of Passengers
– The driver is responsible for the safety of the vehicle.
Any passengers whose conduct is in breach of statutory
regulations will be removed on the driver’s authority. The
hirer will be responsible for all damages caused to the
vehicle by passengers during the hiring.
16) Complaints -
must be made within 7 days of the date of hire in writing to
Bristol Minibuses, The Willows Enfield Road, Fishponds,
Bristol, BS16 3QB.
– No bill, poster or notice is to be displayed on any
vehicle without prior consent of The Company.
– Under no circumstances May alcoholic drinks be carried on
or consumed upon the vehicle without the express permission
of the company in writing
– All coaches/buses are non-smoking vehicles.
– The quotation given is based on operating costs at the
date of the quotation. When more than 28 days elapse between
the date of the quotation and the date of departure, the
company reserve the right to pass on to the hirer any
increase in the cost of fuel or any other increased costs
resulting from Government action. We reserve the right to
charge a valeting fee for any soiling in our vehicles or
damages made by the hirer. Any additional charges such as
toll fees, congestion charges and accommodation charges are
payable by the customer. We also charge 4.5% for all debit
and credit card transactions.
21) English Law
– Orders are only accepted in that the Law of England shall
apply to the contract arising from such an order, and to the
determination of the rights and liabilities of the
respective parties and in that no action or other
proceedings shall be bought by either party in relation to
such contract except in a Court of competent jurisdiction in